Shipping
Shipping Information
Welcome to MCW Handmade. Each carpetbag and accessory is crafted with care, and we want your delivery experience to be just as smooth. Please review the information below regarding processing times, shipping methods, and important notes for both U.S. and international customers.
Processing & Production Time
Most of our products are made to order.
Please allow 8–10 days for production before your order ships.
Processing and production times do not include weekends or holidays.
Any product requiring more time will include a note on its product page.
Shipping Within the United States
Carriers Used:
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USPS Priority Mail
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UPS Ground
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UPS 2-Day (when available)
Estimated Delivery Time:
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USPS Priority Mail: 2–4 business days
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UPS Ground: 3–7 business days
Tracking information will be emailed once your order has shipped.
International Shipping
Because our products are high-value and handmade, we only use UPS International Expedited for international orders. This ensures faster, more reliable service with detailed tracking.
Carrier Used:
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UPS International Expedited
Estimated Delivery Time:
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7–10 business days, depending on destination and customs clearance
Customs, Duties & Import Taxes
International customers are responsible for any VAT, customs duties, import taxes, or fees required by their country.
These charges are not included in product prices or shipping rates.
Shipping Costs
Shipping costs are calculated at checkout based on location, weight, and carrier rates.
Lost, Delayed, or Damaged Packages
Once a package is accepted by the carrier, it becomes the carrier’s responsibility.
That said, please contact us at info@mcwhandmade.com if you:
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Believe your package is lost
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See no tracking updates after several days
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Received a damaged parcel
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Have a “delivered” status but nothing arrived
We are happy to help however we can.
Address Accuracy
Please verify your shipping address before placing your order.
We cannot replace or refund orders shipped to incorrect addresses provided by the customer.
Order Changes or Cancellations
If you need to update or cancel an order, please contact us within 12 hours of purchase.
Once production begins or the order is shipped, changes cannot be made.
Holiday Season Notice
During peak holiday months, carriers may experience delays.
We recommend placing orders early to ensure timely delivery.
Contact Us
For any shipping questions, feel free to reach us at:
Thank you for supporting our business.